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      | EBSuite's Short Case Studies |  |  |  
		
		| Customer Examples Using EBSuiteOur customers have gained a competitive edge using EBSuite's solutions. 
		 Our CRM tools are making a difference, every day, within their organization. 
		 See why thousands of  customers worldwide have chosen EBSuite as 
		 their Online On-demand CRM  solution!
 
 
 
		
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   |  | "Tremendous Value!!! Better than Salesforce.com. 
		Intuitive interface, ability to link complex sales relationships easily, with complete functionality and flexibility. A great
		 CRM solution." |  |  |  |  |  
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   |  | "After 7 years with ACT!, Goldmine, MS Outlook and 
		Salesforce.com, we
		were going to throw in the towel.  At the last minute we discovered EBSuite.  It has everything we need for
		 CRM." |  |  |  |  |  
   
   |  | " 
		What I really, really enjoy is that SFA and CRM are combined because that saves a lot of time. The fact that Sales and Support  are in the same application is very handy for me and for sales.  There’s no need to make sure your integration is working properly, or to get all of your notes out of the SFA application and put them into the CRM tool. In fact, I’ve recommended EBSuite to two of our clients." | |  |  |  |  
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   |  | ""We were already familiar with 
		Salesforce but I
		 was introduced to EBSuite by a friend.  I was amazed how much more EBSuite offered especially for a sales driven organization 
		 who relies on creating and tracking quotes.  After a quick demo we were convinced that EBSuite could give us a competitive 
		 edge with no risk and minimal ramp up time. 
		 " |  |  |  |  |  
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   |  | "We were with  
		Siebel, until they could not support our Apple Macintosh users,
		Salesforce.com's training was incomplete.
		 " |  |  |  |  |  
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   |  | "In our industry, relationships are key to
		sales, EBSuite keeps our 
		team insync.
		 " |  |  |  |  |  
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   |  | "It's more powerful, flexible and easier to use than 
		Netsuite, 
		Siebel or 
		Salesforce.com.  
		Our entire staff works together from sale to project implementation.
		 " |  |  |  |  |  | 
	Customer Support - Help Desk |  
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   |  | "Our Systems and Technology department
		builds the software that CSUN runs on. EBSuite's 
		Customer Support and 
		Project Management
		 solutions are easier to use, much faster, and more customizable than Remedy.  
		They added additional features to meet our unique needs.
		" |  |  |  |  |  
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   |  | "We are now in production with your product and it has significantly
		changed the way we manage
		Customer Support. Its a great product!!! "
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   |  | "The ability to customize, that’s probably my top selling point on EBSuite. Anything that’s not currently available, the EBSuite team will sit down and say, ‘Well we can't do it now but let’s see if we can do it and when.’ They’ve been adding functionality for me since day one and they’re making it happen fast - faster than I’ve seen functionality changes being turned around in the past. 
 EBSuite was willing to customize everything for us and they’ve been incredibly helpful in customizing and tailoring the application for our needs.
		"
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   |  | "We provide on-site technical support and installition services to companies running HP MPE/XL and HP-UX, Microsoft NT, SUN Solaris, and Oracle databases.
		 EBSuite's 
		Customer Support and 
		Project Management
		 solutions allow us to provide effecient service to our customers through multiple touch points.  Our techs 
		 and customers act as One Team. It's Perfect!!!
		"
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	Marketing Automation - CRM |  
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   |  | "As with all businesses and especially as a
		 new startup venture there is never enough time, Fortunately, EBSuite gives us a complete single resource for
		crm.  From campaign management 
		 for our 
		 online and
		 offline lead generation programs, to
		 project management for post sales
		  software resource planning and implementation. Organized and in control with ease!
		 "
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   |  | "We reached our summit with EBSuite.  Its fast and 
		easy-to-use, our fund drive for 
		Yosemite National Park 
		 is a success!
		" |  |  |  |  |  |  |  
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   |  | "Our Systems and Technology department
		builds the software that CSUN runs on. EBSuite's 
		Customer Support and 
		Project Management
		 solutions are easier to use, much faster, and more customizable than Remedy.  
		They added additional features to meet our unique needs." |  |  |  |  |  
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   |  | "Our new research center in Florida is under construction and 
		 our main campus is located in
		California, we needed to coordinate our biotechnology development projects.  Thanks to EBSuite's   
		project management, 
		 we can plan resources, view project 
		 gantt charts,
		  files and stay informed no matter the location.
		" |  |  |  |  |  
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   |  | "The customer support and project management applications offer us the ability to keep everyone informed, from event staff to the stars, like Oprah Winfrey and Dennis Rodman.  EBSuite gives us complete access and control of information anywhere.
		 " |  |  |  |  |  
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   |  | " We wanted a CRM tool something that could help us save money on hardware because we’re on a very strict budget. We also wanted something where we could train people and it’d be easy to use and not cost a lot. We’re very happy with EBSuite. 
 EBSuite allows us to track and close out cases and know what was done to fix it. In the future when a similar case happens, we can search for a particular error message and come back to the case and figure out how it was fixed. That is one of the most useful things we like about EBSuite.
		 "
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   |  | "We give each of our customers 
		their own
		 EBSuite project management account.
		They are now up-to-date in real time to their project's status.  They also understand and appreciate every detail of our efforts. We 
		highly recommed EBSuite.com, their project templates are a time saver. 
		" |  |  |  |  |  
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   |  | "Using 
		      EBSuite   is 
		really going to bring the festival to the next level. We've been using spreadsheets, email, 
		yahoo 
		groups and lots of paper files up until now.  
		Using the tool we can now track sponsors, sponsorship opportunities, event schedules, performers, venue contacts, 
		promotional activities and the project work of our team of interns.  We're still learning about all of the 
		capabilities, but it is clearly as powerful as any of the tools we have seen that are much more costly and complex.  
		We were able to get our team up and running in a matter of hours. 
		"
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| EBSuite is the Leader in Delivering Fully Automated On-Demand  CRM |  
 
 
 
 
  | Sales Force Automation, SFA, Salesforce, Customer Relationship Management, CRM, Customer Management, Contact Management, Call Center, Lead Management, Opportunity Management, Asset Management, Sales Forecast, Sales Teams, Product Interest, Multiple Product Price Books, Quote Builder Commission Credit, Sales Territory Management, Report Builder, Sales Metrics, Role Base Access Control, Group Calendar, Task, Appointment Calendars
   Case, Service Request, Customer Support, Support Ticket management, Customer Service, Help Desk, Helpdesk, Knowledge Management, Solution, FAQ, Call Center, Customer Self Service Portal, Asset Management, Role Base Access Control, Case Dispatcher, Customer-facing Web Service, Customer Surveys, Group Calendar, Task, Appointment Calendars
   Email Campaign, Contact List, Campaign Management, Online Promotion, Audience, Audience List, List Builder, Increase Sales, Brand, Campaign ROI, Call Center, Calendar, Task, Appointment
   File, Source Control, Version Control, Check In, Check Out, Checkin, Checkout, Diff, Bug Tracking, Bug Management, Patch Management, Project Management, Project Scheduling, Gantt Chart, Task Scheduling, Calendar, Task, Appointment
   Online Hosted, Web Based Application, Hosted Application, Application Service Provider, ASP, J2EE, AJAX, Open Source, Solution Provider, Enterprise Solution Provider, EBusiness, E-Business Suite |  |